Are you a walk-in retail shop?
We are an appointment only studio. Contact us here to schedule your visit at Riverwood Gardens. Click here to order fresh flowers and gifts.
Can I order same-day flowers for delivery or pick up?
Typically yes, but we encourage a phone call to ensure that we can accommodate your request. To secure a last minute delivery, your order will be subject to a flat rate delivery fee.
What areas do you deliver to?
Local delivery is available within the following areas:
Ottawa Valley including: Nepean, Kemptville, Barrhaven, Richmond, Stittsville, Osgoode, Metcalfe, etc.
City of Ottawa including: Orleans, Kanata, etc.
Please contact our studio if you are unsure if your location is within our delivery radius.
How long should my flowers last?
Garden grown flowers are very different from those grown for the floral trade. Typically garden blooms are more delicate and therefore by nature have a shorter vase life than a carnation for example. Our flowers are not always perfect and it’s that subtlety, that nuance, that makes them so special. We believe it’s the constant change of a really unique flower that is the gift and lasts well beyond the life of your bouquet. The flowers chosen are always memorable and it’s that artisanal quality that well compensates for a slightly shorter vase life.
How can I prolong the life of my bouquet/arrangement?
Refresh the vase water every two or three days and trim the stems making sure to get them quickly back in the water after you cut. Keep fresh flowers out of direct sunlight and away from heat vents. As flowers die off, remove them from your arrangement. The beauty of our bouquets is that they are constantly evolving.
Why can’t I choose the exact flowers for my order?
Because we’re working with seasonal flowers as often as possible, it’s harder for us to promise you something we can’t always deliver. It’s our preference to offer you a really unique experience. Once you’ve specified your palette and budget this is when the real magic happens at Riverwood Gardens. We only use the highest quality and most unique blooms, so you’ll only ever get the very best.
What if I’m allergic to a particular flower or dislike a certain type of flower?
We totally get it and that’s why we’ve included a space for you on the order page to write any special requests. It’s here that you can also specify special delivery instructions. We do our best to fulfill every request to the best of our ability. We also encourage a phone call if you would prefer to speak to someone about your flower order.
Where do your flowers come from?
Riverwood Gardens grows a wide variety of heirloom blooms from May-October that are used in all of our creations. We use natural products on the farm. We specialize in sourcing Ontario Grown blooms.
Does Riverwood Gardens do weddings?
Weddings are our specialty! Click here to become a Riverwood Bride.
How far in advance should I consult about my wedding?
Ideally 6-12 months but we have been known to squeeze in a last minute wedding order when necessary.